Data management

SERVICE provided in Madagascar

1. Media monitoring

We are specialized in analyzing, clipping and summarizing information in all its forms: newspapers, magazines, online media, radio and TV. Thanks to our experience and expertise, we are capable of supporting media monitoring companies in the processing of information as well as improving the speed and quality of their services.

  • Print & online media

    • Validation
    • Clipping
    • Summarization
    • Classification
  • Radio – TV

    • Cleansing
    • Tagging
    • Transcription
    • Classification
  • Social media

    • Validation
    • Sentiment analysis
    • Classification
    • Moderation

2. Back office outsourcing

Your back office is essential for your company, as is optimizing its management costs. At Soccha, we offer efficient and high-quality back office processing because we understand the importance of having up-to-date and structured data.

  • PROCESSING IMAGES

    • Cutting
    • Editing
    • Description
  • AUDIO & VIDEO TRANSCRIPTION

    • Transcription of audio and video to text
  • INFORMATION RESEARCH

    • Validating data
    • Updating your client database
    • Searching of prospects
  • ENRICHMENT & QUALIFICATION OF DATABASES

    • Online research
    • Database creation
    • Standardization

Case studies

  1. 1Brussels Airlines

    BRUSSELS AIRLINES IS THE LEADING AIRLINE COMPANY IN BELGIUM. THE GROUP HAS 3.300 EMPLOYEES AND 49 PLANES SPREAD OVER 300 FLIGHTS DAILY.

    Business Challenge

    Brussels Airlines wished to uniform and input 200 datasheets, used by the helpdesk, into an Excel database for a more efficient usage. Every file consisted of eight sections, which had to be entirely re-encoded and standardized in different categories in a new database.

    The Soccha solution

    Soccha put together a team of three qualified persons, trained through our first training cycle in Madagascar. The employees did the inputting and standardization of all the «free-text» data.

    Results

    Following the successful completion of this project, Brussels Airlines has considered new uses of the services offered by Soccha.

  2. 2AUXIPRESS

    AUXIPRESS IS THE MARKET LEADER IN BELGIAN PRESS REVIEW. THE COMPANY IS SPECIALIZED IN THE MONITORING AND ANALYSIS OF PRESS AND MEDIA. AUXIPRESS MONITORS OVER 1650 PUBLICATIONS, 10.000 WEBSITES, 8 RADIO CHAINS, 12 TELEVISION CHANNELS, 5 NEWS AGENCIES AND OVER 1 MILLION SOCIAL MEDIA PAGES.

    Business Challenge

    In order to optimize the analysis of online press and media, Auxipress needs additional human filtering.

    The Soccha solution

    Soccha assigned a team of several employees in Madagascar, who had followed the general Soccha and specific job-related training, to carry out the task. This team is in charge of filtering press articles so that each client, depending on its individual preferences, only receives articles it perceives as relevant.

    Results

    Auxipress has positioned itself as a socially responsible company and benefits of an impeccable service at a low rate. Furthermore the project has permitted many underprivileged people to receive free IT training.